Privacy Policy
Excel Metal Roofing respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request a quote, or interact with our online services.
Information We Collect
We may collect personal information that you voluntarily provide when you fill out a form, request an estimate, contact us by phone or email, leave a comment, or otherwise communicate with us through the website.
This information may include:
- Name
- Email address
- Phone number
- Property address or service location
- Project details
- Messages or questions submitted through the website
- Any other information you choose to provide
We may also collect certain technical information automatically when you visit the website, such as your IP address, browser type, device information, pages visited, referral source, and general website usage data.
How We Use Your Information
Excel Metal Roofing may use the information we collect to:
- Respond to inquiries and estimate requests
- Communicate with you about roofing, siding, gutter, or related services
- Schedule appointments or follow up on project details
- Improve our website, services, and customer experience
- Monitor website performance and security
- Prevent spam, fraud, or unauthorized activity
- Comply with legal, administrative, or business requirements
We do not sell your personal information.
Contact Forms and Quote Requests
When you submit a contact form or request a quote through the website, we collect the information you provide so we can respond to your request. This information may be shared internally with team members or service providers who help us manage leads, communications, scheduling, or website operations.
Comments
When visitors leave comments on the Excel Metal Roofing website, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string. This information helps support spam detection and website security.
An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to determine whether you use that service. The Gravatar privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture may be visible to the public in connection with your comment.
Media
If you upload images to the Excel Metal Roofing website, you should avoid uploading images that include embedded location data, such as EXIF GPS data. Visitors to the website may be able to download and extract location data from images posted on the site.
Cookies
The Excel Metal Roofing website may use cookies and similar technologies to improve website functionality, remember user preferences, support security, analyze website traffic, and improve the user experience.
If you leave a comment on the website, you may choose to save your name, email address, and website in cookies. These cookies are used for your convenience so you do not have to re-enter your information when leaving another comment. These cookies last for one year.
If you visit a login page, the website may set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain personal data and is removed when you close your browser.
When users log in, the website may set cookies to save login information and screen display preferences. Login cookies typically last for two days, and screen options cookies may last for one year. If Remember Me is selected, the login may remain active for two weeks. When a user logs out, login cookies are removed.
If an article or page is edited or published, an additional cookie may be saved in the browser. This cookie does not include personal data and only indicates the post ID of the edited article. It expires after one day.
Analytics and Advertising
The Excel Metal Roofing website may use analytics, advertising, or tracking tools to understand how visitors use the website and to improve marketing efforts. These tools may collect information such as pages visited, time spent on the website, device type, browser type, approximate location, and interactions with forms or links.
This may include tools such as Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, or similar services, if they are installed on the website. These third-party tools may use cookies or similar technologies according to their own privacy policies.
Embedded Content From Other Websites
Pages and articles on the Excel Metal Roofing website may include embedded content, such as videos, images, maps, social media posts, articles, or other media. Embedded content from other websites behaves the same way as if you visited those websites directly.
These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with their content. This may include tracking your interaction if you have an account with that third-party website and are logged in.
Who We Share Your Information With
Excel Metal Roofing may share information with trusted third-party service providers that help us operate the website, manage communications, process form submissions, analyze website performance, advertise services, prevent spam, or support business operations.
We may also share information when required by law, to protect our rights, to prevent fraud or security issues, or to comply with legal processes.
We do not sell your personal information.
How Long We Retain Your Information
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including customer communication, business records, website security, legal compliance, and administrative needs.
If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users who register on the Excel Metal Roofing website, if any, we store the personal information they provide in their user profile. Registered users can view, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also view and edit that information.
How We Protect Your Information
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration. However, no website, email transmission, or online system can be guaranteed to be completely secure.
Your Choices and Rights
You may contact Excel Metal Roofing to request access to, correction of, or deletion of personal information you have provided to us, subject to any information we are required to keep for administrative, legal, or security purposes.
If you have an account on the website or have left comments, you may request an exported file of the personal data we hold about you, including data you have provided. You may also request that we delete personal data we hold about you, except for data we are required to keep.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Website data may also be processed by third-party tools or service providers used for website hosting, analytics, security, advertising, forms, or business communications.
Links to Other Websites
The Excel Metal Roofing website may include links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. Visitors should review the privacy policies of any external websites they visit.
Updates to This Privacy Policy
Excel Metal Roofing may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Excel Metal Roofing.